A different strategy is to set a cancellation cut-off time. For example, let your patients know they must cancel before 3 pm the day before the appointment to avoid a fee. If their appointment is on Monday, the cut-off time is 3 pm on Friday. This gives the staff enough time to offer the appointment to someone from the waiting list. Project management features of the product are imbedded in the ‘groups’. Projects can be created in the Extranet, so clients or partners can participate fully in them. Collaborative work runs smoothly and enjoyably in a social environment with Bitrix24!
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